CalWORKs Frequently Asked Questions
Cash benefits are issued to the individuals Electronic Benefit Transfer (EBT) card. Cash benefits are issued the 1st, 2nd and 3rd day of each month
Every case is individual and it depends on the amount of income received and how many people are in the household.
You need to contact the Special Investigations Unit to report potential fraud. This can be done by calling the Fraud Hotline at (530) 841-2705. You can remain anonymous.
You must contact your employer for a copy of some kind of verification of wages. This is necessary to compute your benefits.
To access your benefits on your EBT card a person must have both the EBT card and your Personal Identification Number (PIN). You must never share your PIN with anyone. Call 1-877-328-9677 to have your card replaced.
You need to notify your worker immediately. This may affect your benefits.
Yes, this is very important to your case.
The notice should tell you why your benefits are stopping. You can call your worker if you do not understand the notice.
Yes, you need to call your worker or go into the office to get a replacement. Also, if you don't receive one in the mail quarterly, it is your responsibility to get one in order to process your case.
You and your case worker will work together to determine if training is appropriate. In some cases, tests may be run to find out what type of training is best suited for you. The training is provided by a number of agencies, depending on specific client needs. In most cases, the cost of the training is paid for by the CalWORKs program.
Each case is different. You don't know the circumstances of another person's case, and our employees cannot discuss another person's case with you.
The CalWORKs program offers Diversion Services to assist families with a temporary need to help avoid the necessity of going on the CalWORKs program. These services are offered to families who are working or have a job commitment and are in danger of losing their employment if the needs are not met.
Contact Information
9:00 am - 4:00 pm, Monday - Friday
818 South Main Street
Yreka, CA 96097
Phone: 530-841-2700
Fax: 530-841-2723
Sarah Collard, Ph.D, Agency Director
Trish Barbieri, Director, Social Services Division
Corey Watson, Deputy Director Social Services Division
Jamie Kimball, Program Manager, ETAS
Veronica Rivera, Program Manager, ETAS